Job Title: Email Support Representative
Job Summary:
We are looking for an Email Support Representative to assist customers through email. You'll respond to inquiries, resolve issues, and ensure customer satisfaction.
Responsibilities:
Respond to customer emails promptly and professionally.
Resolve inquiries and provide product/service information.
Document issues and solutions in the support system.
Work with internal teams to resolve complex issues.
Qualifications:
Bachelor's Degree
Strong written communication skills.
Previous customer support experience (preferred).
Ability to multitask and prioritize.
Familiarity with email platforms and support software.