Email Process Executive

20,000 - 24,000 /month

Dtdc Express Limited

Thiruverkadu, Chennai

कस्टमर सपोर्ट / टेलिकलर मध्ये 1 - 6+ वर्षे अनुभव

New Job

10 ओपनिंग

फुल टाईम

Job Highlights

Industry Type:

सर्व शैक्षणिक पातळ्या

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF

तुम्ही यासाठी योग्य आहात का हे पाहण्यासाठी रजिस्टर करा!

Job चे वर्णन

We are seeking a motivated and professional Email Process Executive to join our team for Dtdc Express Limited in Chennai at our Thiruverkadu location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Logistics. The role offers ₹20000 - ₹24000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner.
Address customer queries, concerns, and complaints with a problem-solving approach.
Maintain accurate records of customer interactions and follow-ups.
Provide timely and relevant information to customers to resolve their issues.
Work collaboratively with other teams to escalate and resolve complex issues.
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have 1-6+ years of experience in customer service or a telecaller role and should be proficient in any language. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires Below 10th, and the candidate should be willing to work 6 days working during the Day shift.

इतर details

It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 1 - 6+ years Experience.

More about this Email Process Executive job

What is the eligibility criteria to apply for this Email Process Executive job?
Ans: The candidate should be सर्व शैक्षणिक पातळ्या and above with 1 - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹24000 दरमहा that depends on your interview. It's a फुल टाईम job in Chennai.
How many working days are there for this Email Process Executive job?
Ans: This Email Process Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Email Process Executive job?
Ans: No, there is no fee applicable for applying this Email Process Executive job and during the employment with the company, i.e., Dtdc Express Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Email Process Executive role?
Ans: There is an immediate opening of 10 Email Process Executive at Dtdc Express Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
What are the timings of this Email Process Executive job?
Ans: This Email Process Executive job has Day Shift.