We are seeking a motivated and professional [Field Team Leader] to join our team for [••Shri Ram Enterprises-Havells RO••] in [••Greater Noida West••] at our [••Bisrakh Greater Noida West••] location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to [••Customer Service••]. The role offers [••12-20k as per experience••] and a dynamic environment with opportunities for growth.Key Responsibilities:Handle customer calls in a professional and efficient manner.Address customer queries, concerns, and complaints with a problem-solving approach.Maintain accurate records of customer interactions and follow-ups.Provide timely and relevant information to customers to resolve their issues.Work collaboratively with other teams to escalate and resolve complex issues.Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.Job Requirements:The ideal candidate should have [••0-2••] years of experience in customer service or a telecaller role and should be proficient in [••Hindi & English••]. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires [••12th••], and the candidate should be willing to work [••Wednesday-Monday••] during the [••Day 9am-7pm••] shift.
इतर details
- It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 0 - 3 years of experience.
More about this Field Coordinator job
What is the eligibility criteria to apply for this Field Coordinator job?
Ans: The candidate should be सर्व शैक्षणिक पातळ्या and above with 0 - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹12000 - ₹22000 दरमहा + इनसेन्टिव्ज that depends on your interview. It's a फुल टाईम job in Greater Noida.
How many working days are there for this Field Coordinator job?
Ans: This Field Coordinator job will have 6 working days.
Are there any charges applicable while applying or joining this Field Coordinator job?
Ans: No, there is no fee applicable for applying this Field Coordinator job and during the employment with the company, i.e., Shri Ram Enterprises .
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Field Coordinator role?
Ans: There is an immediate opening of 1 Field Coordinator at Shri Ram Enterprises
Who can apply for this job?
Ans: Only Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
What are the timings of this Field Coordinator job?
Ans: This Field Coordinator job has Day Shift.
Candidates can call HR for more info.