International Customer Support Executive

salary 18,000 - 40,000 /month
company-logo
job companyAgnitio Online Solutions
job location Andheri (East), Mumbai
job experienceकस्टमर सपोर्ट / टेलिकलर मध्ये 0 - 5 वर्षे अनुभव
New Job
5 ओपनिंग
full_time फुल टाईम

आवश्यक skills

Computer Knowledge

Job Highlights

sales
Industry Type:
qualification
12वी पास आणि त्याहून अधिक
gender
All genders
jobShift
6 days working | Night Shift

Job चे वर्णन

We are looking for an enthusiastic and dedicated International Customer Support Executive to become a valuable part of our team for Agnitio Online Solutions based in Mumbai, located at Andheri (East). The role offers ₹18000 - ₹40000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.

Job Requirements:

We are seeking candidates with 0-5 years of experience in customer service or telecalling, who are proficient in any language. The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A 12th Pass is required, and candidates must be open to working 6 days working during the Night shift.

इतर details

  • It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 0 - 5 years of experience.

More about this International Customer Support Executive job

  1. What is the eligibility criteria to apply for this International Customer Support Executive job?
    Ans: The candidate should be 12वी पास आणि त्याहून अधिक and above with 0 - 5 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹18000 - ₹40000 दरमहा that depends on your interview. It's a फुल टाईम job in Mumbai.
  3. How many working days are there for this International Customer Support Executive job?
    Ans: This International Customer Support Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this International Customer Support Executive job?
    Ans: No, there is no fee applicable for applying this International Customer Support Executive job and during the employment with the company, i.e., AGNITIO ONLINE SOLUTIONS.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this International Customer Support Executive role?
    Ans: There is an immediate opening of 5 International Customer Support Executive at AGNITIO ONLINE SOLUTIONS
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
  8. What are the timings of this International Customer Support Executive job?
    Ans: This International Customer Support Executive job has Night Shift.
Candidates can call HR for more info.
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इतर details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge

Shift

Night

Contract Job

No

Salary

₹ 18000 - ₹ 40000

English Proficiency

Yes

Contact Person

Vimal

इंटरव्ह्यूचा पत्ता

Gala-85-89,, Aditya Industrial Estate,Mumbai
Posted २ दिवसांपूर्वी
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