Position : Customer Support Associate
Experience : 0-1 Years
Education : Any Graduation
Location : Ahmedabad and Gurugram
Shift : US shift only
Salary : Up to4 LPA + Night Shift Allowance + Health insurance
Key Responsibilities : -
Respond to customerinquiries and issues via phone calls with a high degree of expertise and professionalism.
-Provide in-depth and accurate information about our products and services to customers, catering to their specific needs and concerns.
-Resolve escalated customer concerns and complaints effectively, aiming for first-contact resolution and ensuring a high level of customer satisfaction.
-Ensure a superior customer experience through outstanding communication and advanced problem-solving skills.
-Collaborate closely with cross-functional teams to swiftly escalate and resolve intricate issues, drawing on your extensive experience in international customer support.