Service Coordinator

salary 15,000 - 30,000 /month
company-logo
job companyCistron Systems Private Limited
job location Kundrathur, Chennai
job experienceकस्टमर सपोर्ट / टेलिकलर मध्ये 2 - 5 वर्षे अनुभव
New Job
verified_job वेरिफाइड
2 ओपनिंग
full_time फुल टाईम

Job Highlights

sales
Industry Type:
sales
Languages: ,
qualification
ग्रेजुएट आणि त्याहून अधिक
gender
Males Only
jobShift
6 days working | Day Shift
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Job Benefits: PF
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PAN Card, Aadhar Card, Bank Account

Job चे वर्णन

Job overview:

We are looking for candidates who will act as a service coordinator for the service requests and liaise in the entire process of service done to the customers.

Roles and responsibilities:

  • Age limit- 25 to 35 (male candidates only)

  • Receive service calls from the customers through IVR and lodge service complaints in our system.

  • Allocate service calls received from the customers to the respected service managers.

  • Co-ordinate with the service managers in getting the customers’ needs met as per the calls and get the calls closed as per TAT.

  • Ensure that the calls are assigned to the service engineers available where field service is required.

  • Co-ordinate with the service team to ensure adequate spares are available for field service of assigned calls.

  • Maintain TAT for all calls.

  • Follow up and keep a track of AMC and CMC of the customers with service team.

  • To get feedback from the customers post service closure.

  • To make report on spares, service, AMC & CMC income.

  • To provide AMC, CMC and warranty lost data.

  • To provide details of delayed calls and engineer’s performance.

Experience: 3+ years of experience in service coordination, sales and service calls handling, customer handling is encouraged.

Qualification: B.E (EEE, ECE or Mech), B. Sc (Electronics).

इतर details

  • It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 2 - 5 years of experience.

More about this Service Coordinator job

  1. What is the eligibility criteria to apply for this Service Coordinator job?
    Ans: The candidate should be ग्रेजुएट आणि त्याहून अधिक and above with 2 - 5 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹30000 दरमहा that depends on your interview. It's a फुल टाईम job in Chennai.
  3. How many working days are there for this Service Coordinator job?
    Ans: This Service Coordinator job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Service Coordinator job?
    Ans: No, there is no fee applicable for applying this Service Coordinator job and during the employment with the company, i.e., CISTRON SYSTEMS PRIVATE LIMITED.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Service Coordinator role?
    Ans: There is an immediate opening of 2 Service Coordinator at CISTRON SYSTEMS PRIVATE LIMITED
  7. Who can apply for this job?
    Ans: Only Male candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
  8. What are the timings of this Service Coordinator job?
    Ans: This Service Coordinator job has Day Shift.
Candidates can call HR for more info.
आणखी वाचाdown-arrow

इतर details

Incentives

No

No. Of Working Days

6 days working

Benefits

PF

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 30000

Regional Languages

Hindi, Telugu

English Proficiency

No

Contact Person

Vinothini R

इंटरव्ह्यूचा पत्ता

Telephonic Interview
Posted ४ दिवसांपूर्वी
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