Tele calling

A Telecaller is responsible for making outbound calls to potential or existing customers to promote products, services, or gather information. They play a key role in customer support, sales, and market research.

Roles & Responsibilities:

1. Making Outbound Calls: Contacting potential customers to introduce the company’s products/services.

2. Handling Inbound Calls: Answering customer inquiries, resolving complaints, and providing information.

3. Lead Generation: Identifying and developing new sales opportunities.

4. Follow-ups: Maintaining follow-up calls to build relationships and convert leads into customers.

5. Customer Support: Addressing customer queries, providing solutions, and ensuring customer satisfaction.

6. Maintaining Records: Updating customer databases with call details, feedback, and status reports.

7. Meeting Targets: Achieving daily, weekly, or monthly call quotas and sales targets.

8. Handling Objections: Persuading customers while addressing concerns professionally.

9. Market Research: Gathering customer feedback to help improve products or services.

10. Coordination with Sales Team: Passing potential leads to the relevant sales department for further processing.

Skills Required:

• Excellent communication and persuasion skills

• Patience and customer handling abilities

• Good knowledge of CRM software (optional)

• Ability to work under pressure and meet targets

• Basic computer knowledge

• It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 6 months - 4 years of experience.

More about this Tele calling job

1. What is the eligibility criteria to apply for this Tele calling job?
   Ans: The candidate should be सर्व शैक्षणिक पातळ्या and above with 6 months - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹25000 दरमहा that depends on your interview. It's a फुल टाईम job in Pune.
3. How many working days are there for this Tele calling job?
   Ans: This Tele calling job will have 6 working days.
4. Are there any charges applicable while applying or joining this Tele calling job?
   Ans: No, there is no fee applicable for applying this Tele calling job and during the employment with the company, i.e., SHEVI INFRASTRUCTURES.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Tele calling role?
   Ans: There is an immediate opening of 4 Tele calling at SHEVI INFRASTRUCTURES
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
8. What are the timings of this Tele calling job?
   Ans: This Tele calling job has Day Shift.