Voice & Non-Voice Customer Support Executive

salary 14,000 - 20,000 /month
company-logo
job companySatopradhan Private Limited
job location Daburji, Amritsar
job experienceकस्टमर सपोर्ट / टेलिकलर मध्ये 6 - 24 महिने अनुभव
New Job
verified_job वेरिफाइड
2 ओपनिंग
full_time फुल टाईम

आवश्यक skills

Domestic Calling
International Calling
Query Resolution

Job Highlights

qualification
ग्रेजुएट आणि त्याहून अधिक
gender
Females Only
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, Medical Benefits
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PAN Card, Aadhar Card, Bank Account

Job चे वर्णन

We are looking for a proactive Customer Support Representative with excellent English skills to assist customers with product-related inquiries, feedback, and support. Join us to deliver exceptional service and enhance customer satisfaction!

Key Responsibilities:

  • Handle inbound and outbound calls to address product queries and provide solutions.

  • Assist customers with product selection, and usage, and handle the queries with utmost care.

  • Conduct feedback calls to gather customer insights and improve product offerings.

  • Promote products and features during customer interactions when appropriate.

  • Resolve complaints efficiently while maintaining a positive tone.

  • Document all interactions, queries, and feedback in the CRM system.

  • Collaborate with the team to escalate technical or complex issues.

  • Follow up with customers to ensure satisfaction and query resolution.

Requirements:

  • Excellent English communication skills (verbal and written).

  • Strong problem-solving abilities and customer-centric mindset.

  • Comfortable with product calling and handling feedback conversations.

  • Ability to multitask and thrive in a dynamic environment.

  • Must have an experience in customer support or telesales.

How to Apply:
Submit your resume to hr@satopradhan or on Whatsapp at 8699342575. Be part of our mission to elevate customer experiences!

More about this Voice & Non-Voice Customer Support Executive job

  1. What is the eligibility criteria to apply for this Voice & Non-Voice Customer Support Executive job?
    Ans: The candidate should be ग्रेजुएट आणि त्याहून अधिक and above with 6 months - 2 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹14000 - ₹20000 दरमहा that depends on your interview. It's a फुल टाईम job in Amritsar.
  3. How many working days are there for this Voice & Non-Voice Customer Support Executive job?
    Ans: This Voice & Non-Voice Customer Support Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Voice & Non-Voice Customer Support Executive job?
    Ans: No, there is no fee applicable for applying this Voice & Non-Voice Customer Support Executive job and during the employment with the company, i.e., SATOPRADHAN PRIVATE LIMITED.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Voice & Non-Voice Customer Support Executive role?
    Ans: There is an immediate opening of 2 Voice & Non-Voice Customer Support Executive at SATOPRADHAN PRIVATE LIMITED
  7. Who can apply for this job?
    Ans: Only Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
  8. What are the timings of this Voice & Non-Voice Customer Support Executive job?
    Ans: This Voice & Non-Voice Customer Support Executive job has Day Shift.
Candidates can call HR for more info.
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इतर details

Incentives

No

No. Of Working Days

6

Benefits

Insurance, Medical Benefits

Skills Required

Domestic Calling, International Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 14000 - ₹ 20000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Simran Anand
Posted २ दिवसांपूर्वी
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