Voice & Non-Voice Customer Support Executive

We are looking for a proactive Customer Support Representative with excellent English skills to assist customers with product-related inquiries, feedback, and support. Join us to deliver exceptional service and enhance customer satisfaction!

Key Responsibilities:

• Handle inbound and outbound calls to address product queries and provide solutions.

• Assist customers with product selection, and usage, and handle the queries with utmost care.

• Conduct feedback calls to gather customer insights and improve product offerings.

• Promote products and features during customer interactions when appropriate.

• Resolve complaints efficiently while maintaining a positive tone.

• Document all interactions, queries, and feedback in the CRM system.

• Collaborate with the team to escalate technical or complex issues.

• Follow up with customers to ensure satisfaction and query resolution.

Requirements:

• Excellent English communication skills (verbal and written).

• Strong problem-solving abilities and customer-centric mindset.

• Comfortable with product calling and handling feedback conversations.

• Ability to multitask and thrive in a dynamic environment.

• Must have an experience in customer support or telesales.

How to Apply:
Submit your resume to hr@satopradhan or on Whatsapp at 8699342575. Be part of our mission to elevate customer experiences!

More about this Voice & Non-Voice Customer Support Executive job

1. What is the eligibility criteria to apply for this Voice & Non-Voice Customer Support Executive job?
   Ans: The candidate should be ग्रेजुएट आणि त्याहून अधिक and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹14000 - ₹20000 दरमहा that depends on your interview. It's a फुल टाईम job in Amritsar.
3. How many working days are there for this Voice & Non-Voice Customer Support Executive job?
   Ans: This Voice & Non-Voice Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Voice & Non-Voice Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Voice & Non-Voice Customer Support Executive job and during the employment with the company, i.e., SATOPRADHAN PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Voice & Non-Voice Customer Support Executive role?
   Ans: There is an immediate opening of 2 Voice & Non-Voice Customer Support Executive at SATOPRADHAN PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
8. What are the timings of this Voice & Non-Voice Customer Support Executive job?
   Ans: This Voice & Non-Voice Customer Support Executive job has Day Shift.