Build strong relationships with clients: Establish and maintain relationships with high-value clients, brokers, and other key stakeholders.
Address client concerns: Manage customer issues and complaints efficiently to ensure satisfaction and retain clients.
Promote customer loyalty: Encourage long-term relationships through excellent service, cross-selling, and upselling opportunities.
Recruitment and training: Hire, train, and develop a team of sales representatives, agents, and other sales personnel.
Team performance management: Provide coaching, feedback, and performance reviews to ensure optimal team performance.
Motivate and lead the team: Inspire and lead the sales team through regular communication, recognition, and support.