Supervise and coordinate the work of housekeeping staff including cleaners, janitors, and housekeeping attendants.
Monitor cleanliness standards across all areas including offices, restrooms, common spaces, and special areas.
Schedule shifts and manage manpower deployment efficiently to ensure optimum coverage.
Conduct daily inspections and audits to ensure compliance with hygiene and facility standards.
Maintain housekeeping inventory and manage procurement of cleaning supplies and equipment.
Coordinate with vendors and service providers for specialized cleaning, pest control, and waste management services.
Ensure adherence to safety and health protocols in cleaning operations.
Provide training and guidance to housekeeping staff on best practices and new procedures.
Handle guest or occupant complaints related to cleanliness and take corrective action promptly.
Prepare and submit regular reports on housekeeping performance, budget, and maintenance needs.