Field Collection Executive

Sales Type: Loan/ Credit Card

सर्व शैक्षणिक पातळ्या

Males Only

10:00 AM - 06:00 PM | 6 days working

Job Benefits: PF, Medical Benefits

Bike, Smartphone, 2-Wheeler Driving Licence

Job Summary: We are looking for a dedicated and detail-oriented Field Executive to join our team. The ideal candidate will be responsible for carrying out fieldwork, interacting with customers, and ensuring smooth execution of operations. A strong proficiency in a regional language is mandatory for effective communication with clients and stakeholders in the respective areas. Job descriptionKey Responsibilities:Field Collection: Conduct timely and effective field visits to customer addresses for overdue amount collection.Adhere to Collection Guidelines: Follow company SOPs, legal guidelines, and fair collection practices during interactions with customers.Customer Communication: Maintain professionalism while communicating with customers, ensuring a smooth and positive collection experience.Timely Reporting: Update customer information and feedback promptly on the company app for each case.Target Achievement: Meet weekly and monthly collection targets as assigned by the management.Issue Resolution: Report any issues faced during field visits to the field collection manager in a timely and cordial manner.Work Schedule: Adhere to a regulated fieldwork schedule from 10 AM to 6.30 PM, ensuring consistency and discipline in daily activities.Customer Satisfaction: Ensure that customers are treated with respect and their concerns are addressed promptly and effectively.Key Skills & Qualifications:Education: Open to any educational background.Experience: 1-3 years of experience in collections, sales, or field operations roles.Proficiency in [Language: Tamil, Telugu, Malayalam, Kannada, etc.] is mandatory.Good problem-solving abilities.Work Ethics: High degree of responsibility, discipline, and integrity in handling work.Understanding of Loans: Basic understanding of loan processes and documentation, as trained by the company.Time Management: Strong planning, organizing, and time management skills, with the ability to prioritize tasks and visits.