Key Account Manager position is open at Vaco Binary Semantics Llp in New Thippasandra. The role requires candidates who are skilled in building customer relationships, following up on leads, and maximizing sales opportunities. Identify prospects and develop sales strategies to drive business growth. The position offers an in-hand salary of ₹25000 - ₹30000 and prospects of growth.
Key Responsibilities:
Provide operational assistance and account management support to several third-party
sellers on Ecommerce Marketplaces like Amazon, Flipkart and so on..
● Creating product listings with bulk inventory upload tool, using flat files (Excel templates)
● Creating product families (variations of parent/child ASINs/SKUs)
● Generating FBA/FBF/Massured shipments and generating files for product stickers/labels
● Addressing suppressed products and resolving product issues within the Voice of the
Customer area
● Fixing pricing alerts and lost buy box issues
● Submitting seller support cases in marketplace with clear explanations of the issues that
need to be solved, and following through until the issue is resolved
● Interacting with clients and Marketplaces support staff in English (both verbally and in
writing)
● Reviewing product data templates in Excel to identify errors and discrepancies
● Assisting with solving various problems with various marketplaces and product listings
● Downloading reports and analyzing them in Excel using filtering and sorting
● Identifying key performance metrics from Amazon reports and marketplace pages, and
putting data into Excel reports to give to clients
● Reviewing client-provided images to identify missing images
● Communicating with clients and imaging team to request information, images, and other
needs
● Assigning image URLs to new product spreadsheets • Checking live product listings for
issues with images, variation setup, and specifications, including discrepancies between
images/titles/copy and product specifications
● Following through when problems are identified to make sure they all get fixed
● Proactively communicating about any needs, roadblocks or issues with meeting deadlines
● Keeping track of tasks & progress in a way that others can pick up where you left off in case
of illness
Close sales through various methods like cold calling, presentations, and door-to-door visits.
Build strong customer relationships and meet sales targets.
Research and develop creative sales strategies to boost results.
Report performance metrics and feedback to management regularly.
Maintain and grow the client database effectively.
Job Requirements:
Candidates with Graduate and 0-3 years of experience in the sales field can apply for this role. Familiarity with different sales techniques is a must. Candidates should also have good communication, negotiation, and interpersonal skills. Proficiency in computer use and the ability to utilize technology effectively are essential.