Ecommerce Account Manager

ग्रेजुएट आणि त्याहून अधिक

All genders

09:00 AM - 06:00 PM | 6 days working

Specialist



We are hiring for an experienced e-commerce specialist to manage and grow our online sales across platforms like Amazon, Flipkart, and other e-commerce portals.



Industry Type:

Herbal , ayurvedic , nutraceutical , food & nutrition supplements



Department: Retail & eCommerce

Experience : 1 year

Salary : 18 to 25 k



Job description :

· Oversee Amazon Seller Central, Flipkart Ads, Amazon Ads, and Other E-Commerce Portals

· .Management of E-Commerce, Reconciliation, Returns, etc.

· International Portal Enrollment and Management for E-Commerce.



Additional Roles Determining Performance And Needs:

1. Boost Online Business Sales Output with Critical Account Relationship Management

2. Adjust Pricing & Inventory on Portals as Needed

3. Oversee the order fulfillment process, ensuring timely dispatch and delivery in coordination with the dispatch team.



Key Responsibilities:



• Product Management:

• Manage product listings across e-commerce platforms.

• Ensure accurate product descriptions, images, pricing, and specifications.

• Conduct regular audits to ensure product data is up-to-date.

• Implement discounts, and coupons to boost product visibility and sales.

• Collaborate with the Account Manager to enhance performance on e-commerce platforms.



• Order Management:

• Monitor and manage stock levels, coordinating with the inventory team to prevent stockouts.

• Customer Service:

• Address customer queries and complaints promptly and professionally.

• Handle returns, raise claims, and refunds as per company policy.

• Ensure customer satisfaction and work towards improving ratings and reviews.

• Reporting & Analytics:

• Generate and analyze sales reports, inventory reports, and other reports.

• Maintain MIS of daily orders.



Education :

UG: Any Graduate

PG: Any Postgraduate