Operation Manager

Job Title: Assistant Manager – Operations

Department: Operations
Reporting To: Operations Manager / Hospital Administrator

Job Summary:

The Assistant Manager – Operations is responsible for overseeing the hospital’s daily administrative and operational activities. The role involves ensuring smooth workflow across various departments, improving patient care services, and implementing policies to enhance efficiency and compliance.

Key Responsibilities:

1. Operations & Administration:

• Supervise and manage the day-to-day operations of hospital departments (OPD, IPD, Billing, Pharmacy, etc.).

• Ensure smooth patient flow and minimal waiting time.

• Coordinate with different departments to maintain operational efficiency.

• Monitor hospital infrastructure, equipment, and facility management.

2. Patient Care & Service Excellence:

• Ensure high-quality patient experience and grievance resolution.

• Work closely with nursing and medical staff to improve service delivery.

• Monitor patient feedback and take corrective actions for service improvement.

3. Compliance & Safety:

• Ensure adherence to hospital policies, medical regulations, and government healthcare guidelines.

• Coordinate with NABH/NABL teams for audits and compliance.

• Maintain hospital safety standards, including infection control and emergency response readiness.

4. Staff Management & Coordination:

• Assist in workforce planning, staff scheduling, and training programs.

• Supervise non-medical staff (housekeeping, security, front desk, etc.).

• Conduct performance reviews and support employee development initiatives.

5. Financial & Resource Management:

• Monitor operational expenses and support cost-saving initiatives.

• Assist in budgeting, procurement, and vendor management.

• Ensure proper billing, insurance claims processing, and revenue cycle management.

6. Technology & Data Management:

• Support hospital IT systems (HIS, EMR, etc.) and ensure efficient data management.

• Generate reports on hospital operations, patient statistics, and service efficiency.

Required Qualifications & Skills:

• Education: Bachelor's or Master’s in Hospital Administration (BHA/MHA) or related field.

• Experience: 3-5 years in hospital operations or healthcare management.

• Skills: Leadership, problem-solving, multitasking, communication, and analytical skills.

• Technical Knowledge: Familiarity with hospital management software, healthcare compliance, and quality assurance.

Work Conditions:

• Rotational shifts may be required, including weekends and emergencies.

• Coordination with medical and non-medical teams for seamless hospital operations.

• It is a Full Time नर्स / कंपाउंडर job for candidates with 3 - 6+ years Experience.

More about this Operation Manager job

1. What is the eligibility criteria to apply for this Operation Manager job?
   Ans: The candidate should be पोस्ट ग्रेजुएट आणि त्याहून अधिक and above with 3 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹35000 दरमहा that depends on your interview. It's a फुल टाईम job in Ghaziabad.
3. How many working days are there for this Operation Manager job?
   Ans: This Operation Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Operation Manager job?
   Ans: No, there is no fee applicable for applying this Operation Manager job and during the employment with the company, i.e., CANCER CHARITABLE SOCIETY.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Operation Manager role?
   Ans: There is an immediate opening of 1 Operation Manager at CANCER CHARITABLE SOCIETY
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this नर्स / कंपाउंडर job.
8. What are the timings of this Operation Manager job?
   Ans: This Operation Manager job has Day Shift.