Greeting and Welcoming Visitors: Providing a warm and professional welcome to all visitors.
Directing Visitors: Guiding visitors to the appropriate person or office.
Answering Inquiries: Responding to questions from visitors and providing information.
Maintaining a Clean and Organized Reception Area: Ensuring the reception area is tidy and presentable.
Managing the Reception Area: Keeping the area clean, organized, and stocked with necessary supplies.
Communication & Administrative Tasks:
Answering and Forwarding Phone Calls: Promptly answering and connecting calls to the appropriate person or department.
Taking and Recording Messages: Accurately recording messages for employees.
Scheduling Appointments: Managing and scheduling appointments and meetings.
Managing Calendars: Maintaining and updating calendars for employees.
Handling Mail: Sorting and distributing incoming mail.
Basic Office Tasks: Assisting with tasks like filing, scanning, and photocopying.
Updating Records: Maintaining and updating client or patient records.
Other Responsibilities:
Ordering Office Supplies: Keeping track of office supplies and ordering as needed.
Providing General Assistance: Offering assistance to staff and visitors.
Ensuring Safety and Security: Maintaining a safe and secure reception area.
Problem-solving: Addressing minor issues and escalating more complex problems.
Maintaining Professionalism: Representing the company in a professional and courteous manner.