Community Executive
A Community Executive is the primary point of contact for the community and acts as the "face" of the company.
Goals and Objectives
● Illustrate GoSpaze core values and strive to achieve our mission
● Support the Community Management team to achieve the following:
● Create a welcoming and collaborative community environment amongst our members through events and building relationships between members
● Ensure that your building is fully operational and processes are running smoothly
● Drive growth and promotion of GoSpaze-provided service offerings
● Take direction from the Senior Community Executive and the Operations Manager
to support the Community Team as necessary
● Work closely with the finance team.
Duties and Responsibilities
Greeting /Point of Contact
● Be the first and last point of contact for your building
● Cover the front desk during business hours
● Greet and check-in member guests
● Greet people who come in for tours, track walk-ins, schedule tours, and send confirmation
emails
● Manage Member check-ins and check-outs
● Prepare and distribute promotional materials to guests/potential members
● Answer "walk-in" member and guest questions or refer inquirer to additional resources