· Greet and assist guests, ensuring a warm and welcoming experience.
· Manage incoming calls and inquiries, providing accurate information.
· Conduct cold calling to promote restaurant offers and services.
· Upsell and cross-sell menu items to enhance guest experience and boost sales.
· Support daily restaurant operations, including order management and coordination.
· Assist in vendor communication and inventory tracking.
· Maintain front desk organization and restaurant hygiene standards.
· Handle customer feedback and escalate issues as needed.