Job Responsibilities:
• Greet and welcome visitors with a positive and professional attitude.
• Answer, screen, and forward incoming phone calls.
• Manage front desk operations and maintain a tidy reception area.
• Handle visitor check-ins, appointments, and inquiries efficiently.
• Maintain records and update databases related to guests, employees, and vendors.
• Coordinate with different departments for smooth office operations.
• Maintain confidentiality of sensitive information.
Required Skills:
• Excellent communication and interpersonal skills.
• Proficiency in MS Office (Word, Excel, Outlook).
• Multitasking and time-management abilities.
• Professional appearance and customer service orientation.
• Ability to handle stressful situations with a calm demeanour.
Preferred Qualifications:
• Prior experience in front desk or customer service roles.
• Knowledge of office management and administrative procedures.