Greet and welcome guests as they arrive at the office
Answer, screen, and forward incoming phone calls
Maintain a tidy and presentable reception area
Receive and sort daily mail and deliveries
Schedule appointments and manage meeting room bookings
Provide basic and accurate information in-person and via phone/email
Arrange and serve refreshments for meetings and to the team as needed
Perform clerical duties such as filing, photocopying, and data entry
Support other administrative staff with tasks and projects as needed
Requirements:
High school diploma or equivalent; additional qualifications are a plus
Proven work experience as a receptionist, front office representative, or similar role
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Professional attitude and appearance
Excellent written and verbal communication skills
Strong organizational skills and attention to detail
Ability to multitask and prioritize tasks effectively
Experience with office equipment (e.g., fax machines, printers)
Familiarity with administrative and clerical procedures
Customer service experience is highly desirable