Position Title: Executive - Front Office & Administration
Department: Front Office & Administration
Location: PAN India
Job Type: Permanent
About Y-Axis
At Y-Axis, our mission is to empower individuals to become Global Indians—ready to thrive and make an impact on the world stage. As the world's leading overseas career, immigration, and visa company, we guide clients through their international journeys. With 50+ offices across India, Australia, the UAE, the UK, and Canada, and a dedicated team of 1600+ professionals, we have helped over 1 million clients achieve their global aspirations.
About the Role
The Executive - Front Office & Administration will be responsible for managing the front desk, ensuring smooth administrative operations, and providing excellent client service. This role requires a professional demeanor, strong organizational skills, and the ability to multitask effectively in a dynamic office environment.
Primary Responsibilities
· Manage front desk operations and provide a welcoming environment for clients and visitors.
· Attend to clients, understand their requirements, and direct inquiries to the appropriate team members.
· Distribute requisite forms and handouts to clients as needed.
· Handle incoming and outgoing calls, ensuring efficient call transfers to respective extensions.
· Operate and manage the EPABX system efficiently.
· Accurately record and maintain client details in Salesforce.
· Track and manage incoming and outgoing couriers.
· Distribute incoming documents and correspondence to the concerned departments.
· Maintain attendance and movement registers.
· Scan and archive important documents.
· Schedule appointments for Team Leaders, Managers, and HR Department when required.
· Organize and maintain office files and documentation.
· Manage office utilities and stationery supplies.
· Maintain and update the company’s Intellectual Property inventory.
· Oversee office maintenance and housekeeping operations.
· Obtain vendor price quotes, process purchase orders, and manage vendor relations.
· Handle petty cash transactions and ensure timely bill payments.
· Manage banking activities including cash handling, check deposits, and other transactions.
· Prepare and maintain reports on sales, expenses, walk-ins, attendance, and staff movement.
Required Skills & Qualifications
· Minimum of 3 years' experience in a similar role.
· Excellent written and oral communication skills.
· Strong computer skills and familiarity with office management software.
· Ability to store and record information accurately.
· Strong interpersonal and social skills.
· Ability to handle multiple tasks efficiently in a fast-paced environment.
· Strong organizational skills with a focus on attention to detail.
· Ability to complete assignments accurately and in a timely manner.