Role/Position: CSA
Reporting to: Supervisor / ASM
Location: Jaipur Airport
Basic Eligibility Criteria:
Experience: 6 months-1 year experience is retail industry / Fresher
• Qualification: Undergraduate/ Graduate
Selection Process:
• Screening round by Hr
• Personal Interview by Operations Head
KEY RESPONSIBILITIES:
• Ensure high levels of customer satisfaction through excellent sales service
• Maintain outstanding store condition and visual merchandising standards
• Maintain a fully stocked store
• Ascertain customers’ needs and wants
• Recommend and display items that match customer needs
• Welcome and greet customers
• Manage point-of-sale processes
• Actively involve in the receiving of new shipments
• Keep up to date with product information
• Accurately describe product features and benefits
• Always be well groomed
• Go the “extra mile” to meet targets
• Maintain a clean and orderly environment in the store
• Follow all companies’ policies and procedures
REQUIREMENTS AND SKILLS :
• Customer Focus
• Effective communication – English, Hindi
• Interpersonal Skills
• Role modelling
• Good physical endurance
• Basic understanding of sales principles and customer service practices
• Should be flexible with 24/7 shifts and working on holidays/ festivities
• Open to Feedback and learning
• High on Energy levels.
• Friendly, helpful, confident, and engaging personality