Key Responsibilities:
Customer Engagement:
Greeting customers, understanding their needs and preferences, and recommending suitable furniture.
Product Knowledge:
Possessing in-depth knowledge of furniture styles, materials, features, and customization options.
Sales Process:
Guiding customers through the sales process, from initial inquiry to final purchase.
Showroom Management:
Ensuring the showroom is well-maintained, organized, and displays products attractively.
Order Processing:
Coordinating with sales and backend teams to process orders, handle returns, and address customer inquiries.
Sales Targets:
Developing and executing effective sales strategies to meet or exceed sales targets.
Customer Service:
Providing exceptional customer service, addressing inquiries, and resolving issues promptly.
Relationship Building:
Developing and maintaining strong relationships with customers to foster repeat business and referrals.
Market Research:
Staying updated on market trends, competitor activity, and new product offerings.