Job Title: Jewellery Consultant
Location: Hinjewadi, Pune
Company: Caratlane (A Tata Group Company)
Job Type: Full-time
About Us:
Caratlane is a leading online jeweller in India, backed by the Tata Group. We're on a mission to make beautiful jewellery accessible to everyone. We're looking for a talented Jewellery Consultant to join our team in Hinjewadi, Pune.
Job Summary:
We're seeking a highly motivated and customer-focused Jewellery Consultant to join our team. As a Jewellery Consultant, you will be responsible for providing exceptional customer service, understanding customer needs, and helping them find the perfect piece of jewellery. You will also be responsible for achieving sales targets, maintaining store displays, and staying up-to-date on product knowledge.
Responsibilities:
- Provide exceptional customer service and ensure customer satisfaction
- Understand customer needs and preferences to recommend suitable jewellery pieces
- Achieve sales targets and contribute to store sales growth
- Maintain store displays, visual merchandising, and ensure store cleanliness
- Stay up-to-date on product knowledge, including features, benefits, and pricing
- Collaborate with team members to achieve store goals and objectives
- Participate in training sessions and workshops to improve product knowledge and sales skills
Requirements:
- Minimum 12th pass (any stream)
- Excellent English communication skills (written and verbal)
- Ability to work in a fast-paced retail environment
- Strong customer service and sales skills
- Ability to work independently and as part of a team
- Basic computer knowledge and proficiency in MS Office
What We Offer:
- Competitive salary (Rs. 20,000 - Rs. 25,000 per month)
- Opportunities for career growth and development
- Comprehensive training program
- Employee discounts on jewellery purchases
- A dynamic and supportive work environment