We are looking for a professional, BPO Non Voice Process Executive to join their team in Noida at Sector 16 Noida. The role requires client relationships, and driving revenue growth. The ideal candidate for this role must have a passion for customer support, excellent communication skills, and a proven record of closing quries.
Provide backend support through non-voice chat channels.
Ensure prompt and accurate responses to customer inquiries.
Maintain detailed and accurate records of customer interactions.
Collaborate with team members to enhance customer satisfaction.
The ideal candidate for this role must have Graduate and 0.5-2 years of experience in sales/business development. Applicants should have strong negotiation skills, a customer-first approach, and the ability to work in a fast-paced environment.