Counsellor

ग्रेजुएट आणि त्याहून अधिक

Females Only

10:00 AM - 06:00 PM | 6 days working

Key Responsibilities
1. Lead Engagement and Counselling
• Proactively engage with leads via phone calls, emails, and messages to understand their interest in stock market education.
• Counsel prospective students on course offerings, benefits, and career opportunities in trading and investment.
• Build trust by addressing queries and providing accurate, insightful information.
2. Sales Conversion
• Achieve monthly and quarterly sales targets by converting inquiries into enrollments.
• Use persuasive techniques to highlight program features and benefits, driving decisions toward enrollment.
• Assist the counselling team in closing high-potential leads effectively.
3. Upselling and Cross-Selling
• Identify opportunities to upsell advanced courses or cross-sell additional services to existing or potential students.
• Suggest value-added services like one-on-one mentorship, community events, or advanced trading tools.
4. Collaboration with Operations and Marketing
• Coordinate with the operations team to ensure smooth onboarding and post-enrollment support for students.
• Provide feedback to the marketing team regarding lead quality and campaign effectiveness.
5. Follow-ups and Relationship Management
• Maintain consistent follow-ups with prospective students to nurture relationships and address doubts promptly.
• Build a robust pipeline of potential clients by maintaining detailed records of interactions.
6. Reporting and CRM Management
• Update the CRM system with accurate information about leads, calls, and follow-up statuses.
• Prepare and share weekly reports on sales activities, pipeline progress, and closure rates with the sales manager.

Key Qualifications and Skills
• Educational Background: Minimum Bachelor’s degree in Business, Marketing, Finance, or related field.
• Experience: 1-3 years in sales, telecalling, or counselling roles; experience in edtech or stock market-related industries is a plus.
• Communication Skills: Excellent verbal and written communication skills in English and regional languages (as required).
• Persuasive Abilities: Proven ability to build rapport, handle objections, and close sales effectively.
• Tech Proficiency: Familiarity with CRM tools, MS Office, and online collaboration platforms.
• Target-Oriented: Highly motivated to achieve and exceed sales targets.

What We Offer
• Attractive incentives and performance-based bonuses.
• Comprehensive training on stock market courses and sales techniques.
• Opportunities for career growth in a fast-paced, innovative environment.
• A supportive and collaborative work culture.