- Handle inbound and outbound customer calls professionally and courteously.
- Resolve customer queries, provide accurate information, and ensure customer satisfaction.
- Maintain proper records of customer interactions and feedback.
- Follow company policies and procedures while addressing customer issues.
- Collaborate with the team to meet targets and ensure service efficiency.
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### Eligibility Criteria
- Age: 18 to 35 years.
- Education: Graduation is mandatory.
- Skills:
- Excellent communication skills in Hindi and/or English.
- Basic computer knowledge and typing skills.
- Ability to handle customer queries and complaints effectively.
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### Shifts
- Day Shift: For female candidates.
- Evening & Night Shifts: For male candidates.
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### Salary Structure
- CTC: ₹16,565 per month.
- Net Take Home: ₹13,184 per month.
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### Training Details
- Duration: 10 days of classroom training.
- Stipend: ₹200 per day.
- Note: No salary will be provided if the candidate fails the training.
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### Key Highlights
- Opportunity to work in a professional and dynamic environment.
- Growth potential with on-the-job learning and development.
- Gender-inclusive workplace with shift flexibility.