Job Title: Customer Relation Executive
Location: Noida, Sector 5
Salary Range: ₹20,000 - ₹28,000
Gender Preference: Female
Experience Required: Fresher or 1year
Working Hours: 9:30 AM – 6:30 PM
Week Off: Sunday
Job Responsibilities:
- Ensure all client leads are addressed after order placement.
- Maintain client satisfaction through effective after-sales service.
- Collect and analyze client feedback for service improvement.
- Manage client interactions from order receipt to payment collection.
- Address and resolve client queries and concerns efficiently.
- Assist clients with information on company products and services.
- Serve as the primary contact for client complaints and escalate issues when needed.
- Provide proactive support and solutions to enhance client experience.
Key Skills & Requirements:
- Minimum 1 year of experience in client relationship management or a similar role.
- Excellent communication skills (spoken & written).
- Strong follow-up skills and proactive approach.
- Ability to handle client concerns with patience and professionalism.
- Knowledge of the company's products and services.
- Problem-solving attitude with a customer-centric mindset.
- Availability on calls to assist clients as needed
HR Srishti
Contact 8178646208
Mail Id recruiter5@koelhireright.com