We are hiring a proactive and results-driven International Customer Support Executive for Rioserv Private Limited in Mumbai at Thane West.
Industry: Logistics
Job Location: Thane - Wagle Estate
Shift timings: US/Night Shift - Flexible for Rotational Shifts between 5 PM to 9 AM
Handle inbound calls from potential customers, addressing inquiries about moving services, pricing, and scheduling
Qualify leads by understanding customer needs and providing tailored solutions
Make outbound calls to follow up on leads, provide quotes, and convert inquiries into bookings
Stay up-to-date with company policies, pricing structures, and industry trends
Candidates with 1-5 years of relevant experience in sales or business development are ideal for the position. Strong interpersonal skills, the ability to close deals effectively, and a customer-focused approach are also essential for this role.