Relationship Manager

Sales Type: Health/ Term Insurance

12वी पास आणि त्याहून अधिक

Males Only

10:00 AM - 06:30 PM | 6 days working

Job Benefits: PF, Medical Benefits

PAN Card, Aadhar Card

Apeejay Insurance Broking Services Pvt Ltd is hiring Highly organized and proactive candidates for the position of Relationship Manager.
The Relationship Manager will be responsible for building and maintaining strong relationships with clients, understanding their needs, and providing tailored solutions to enhance client satisfaction and loyalty. They will work closely with both internal teams and clients to ensure effective communication and the successful delivery of products.
Key Responsibilities:
• Client Relationship Management: Establish and maintain long-term, trusting relationships with clients, understanding their needs and ensuring satisfaction with the products or services provided.
• Client Onboarding and Support: Guide new clients through the onboarding process, helping them understand products or services, and providing ongoing support.
• Sales and Business Development: Identify opportunities to sell or cross-sell products to clients and assist in expanding the client base through referrals and networking.
• Problem Resolution: Address client issues or concerns, working to resolve them promptly and ensuring that clients feel valued and heard.
• Strategic Guidance: Serve as the client’s primary point of contact, providing expert advice, product knowledge, and proactive suggestions that help clients meet their objectives.
• Collaboration: Work closely with internal departments, such as Telesales, and Customer Support, to ensure client needs are met and issues are handled effectively.
• Contract Management: Assist in negotiating contract terms and renewals, ensuring that clients are aware of all available options.
Qualifications:
• Education: Bachelor’s degree in Business Administration, Sales, Marketing, or a related field (preferred).

• Experience: 2-5 years in client-facing roles, preferably in Insurance sales, Banking product sales, account management, or customer service.

• Shift: 10:00am-6.30pm (Monday-Saturday).

• Salary: Freshers-12k- 20k / Exp: 10-15% hike on last drawn

• Skills:
o Strong communication and interpersonal skills
o Proven ability to manage multiple client relationships and tasks
o Ability to work independently and as part of a team

Additional Requirements:
• Travel within the state may be required depending on client needs.
• Ability to work in a fast-paced environment and adapt to changing priorities.