As a Telesales Executive, your primary responsibility will be to connect with potential customers via phone calls and educate them about our insurance products. You will play a pivotal role in building relationships with customer, assessing their insurance needs, and providing tailored insurance solutions.
Key Responsibilities:
Product Knowledge: Develop a deep understanding of our insurance products and services to communicate their benefits to potential customer effectively.
Sales and Closing: Present insurance solutions to clients, address their inquiries, and guide them through the purchase process to achieve sales targets.
Customer Relationship Management: Maintain positive and long-lasting relationships with customers, addressing any concerns or inquiries they may have.
Documentation: Ensure accurate and organized record-keeping of client information, policy details, and sales activities.
Compliance: Adhere to all industry regulations, including the Insurance Regulatory and Development Authority of India (IRDAI) guidelines.
Sales Reporting: Provide regular sales reports and updates to your supervisor or sales manager.