Job Title: Air Compressor Field Service Engineer /technicians•
Reports to: Service Manager Location: Pune Maharashtra
Job Summary: We seek an experienced Air Compressor Field Service Engineer/Technician to join our team. The successful candidate will be responsible for providing technical support, maintenance, and repairs to our customers' air compressor systems, ensuring optimal performance, efficiency, and reliability.
Key Responsibilities:
1. Service and Maintenance: Perform routine maintenance, repairs, and overhauls on air compressors, dryers, and related equipment. - Conduct site visits to troubleshoot and diagnose issues with air compressor systems. - Provide technical support and guidance to customers on equipment operation, maintenance, and troubleshooting.
2. Troubleshooting and Repair: - Identify and repair faults on air compressors, including electrical, mechanical, and pneumatic systems. - Use specialized tools and equipment to diagnose and repair complex problems. - Develop and implement corrective actions to prevent future equipment failures.
3. Installation and Commissioning: - Install and commission new air compressor systems, ensuring proper setup and configuration. - Conduct site surveys to determine equipment requirements and recommend solutions. - Collaborate with customers to ensure smooth handovers and start-ups.
4. Customer Service: - Provide excellent customer service, responding to customer inquiries and resolving issues promptly. - Build and maintain strong customer relationships to ensure repeat business and referrals. - Communicate technical information to customers clearly and concisely.
5. Documentation and Reporting: - Maintain accurate and detailed records of service activities, including work orders, repair reports, and maintenance schedules. - Submit reports to management on service activities, including customer feedback and equipment performance.
6. Safety and Quality: - Ensure compliance with company safety policies and procedures, as well as industry standards and regulations. - Maintain high-quality work standards, adhering to manufacturer guidelines and industry best practices. Requirements:
1. Education: - Diploma /Degree in Mechanical or Electrical, ITI holders
2. Experience: - Minimum 2-3 years of experience in air compressor maintenance, repair, and service. - Experience with various air compressor technologies, including rotary screw, reciprocating, and centrifugal compressors.
3. Certifications/Licenses: - Relevant industry certifications, such as compressor manufacturer training or certifications (e.g., Atlas Copco, Ingersoll-Rand).
4. Skills: - Strong technical knowledge of air compressors, including electrical, mechanical, and pneumatic systems. - Excellent problem-solving and troubleshooting skills. - Ability to work independently and as part of a team. - Strong communication and customer service skills.
5. Physical Requirements: - Ability to lift and carry tools and equipment (up to 50 lbs). - Ability to work in a fast-paced environment, with frequent travel to customer sites.
Preferred Qualifications:
1. Experience with compressed air system design and installation.
2. Knowledge of industry-specific software (e.g., compressor control systems). 3. Certifications in safety training, such as OSHA or confined space entry.