The Student Support Admission Officer (SSAO) is responsible for counselling, enrolling, onboarding
and offering overall delightful journey to the students.
As an SSAO, you are expected to:
1. Contribute towards revenue generation by working on the sales targets, by selling/upselling/cross-selling the company's exclusive range of educational courses to the existing and
prospective students and parents through personal counselling, telephone calls and emails
and other means of communication.
2. Ensure collection of outstanding fee from parents within the specified time.
3. Ensure a smooth student journey from start to end at by taking care of
associated administrative activities.
4. Ensure a delightful customer service experience by developing a strong rapport with the
Student & Parents and, addressing their concerns by offering a quick resolution.
5. Ensure adherence to internal processes and compliances