About us: Our company Khush is in business since 17 years and we are into manufacturing of customised bags and accessories and sell in the brand name “TRAWOW.” We specialised in products like Strolley bags, Duffel bags, Back packs, Gym bags, Satchel, folders and other travel Accessories.
About the role:
We are looking for an experienced customer relationship manager to be responsible for engaging with key customers by building and presenting trusting relationship. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationship with new clients. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.
Responsibilities: Building and maintaining profitable relationships with key customers.
Excellent English speaking
Overseeing the relationship with customers handled by your team.
Resolving customer complaints quickly and efficiently.
Keeping customers updated on the latest products in order to increase sales.
Meeting with managers in the organization to plan strategically.
Expanding the customer base by upselling and cross-selling.
Understanding key customer individual needs and addressing these.
Conducting business reviews using CSD programs.
Only for female