Responsibilities:
●Upper intermediate written and oral communication skills along with excellent technical support documentation skills.
●Must be eager to learn new cloud solutions and constantly improve skills to deliver an edge of technology to customers
●The person should be aware of windows management policies. Understanding on IT infra basic functionalities will be an added advantage
●Flexibility to work on weekends and in different time zones, when required to meet bid deliverables and timelines.
●Ability to effectively prioritize and execute tasks in a high-pressure environment
●Should be willing to travel extensively to perform the required functions
●Administer and execute client visits including agenda planning, collateral presentations, and anchor meetings
●Prepare questionnaires/templates to ensure information is gathered seamlessly and shared/articulated among the internal stakeholders
●Basic Network troubleshooting skills