Senior Telesales Executive

We haring For customer Support Outbound Process in BPO

We are Given Free Jobs

PFB 

We have 2 Round of Interview Round

• HR Round 

• Client Round 

All the interview would be Face to face only as it is the client location .Candidates should bring 2 Print out of resumes ,Also should be in Professional Attire 

Please find the below mentioned JD .

Shift – Day shift (Shift Timings: 9:30 am to 6:30 pm)  

·      Skillset -1-year experience in Banking sales / BPO Tele calling experience Mandate

·      Qualification: - Any Graduates 

·      5.5 Days working 2-day week offs. 1st and 3rd Saturday will we working day  

Language Requirements : 

English + Hindi + Kannada
English + Tamil + Kannada
English + Hindi + Malayalam
English + Kannada + Tamil 

JOB ROLES :

1. Call Monitoring: Listening to live or recorded customer service calls.
2. Quality Assessment: Evaluating calls based on predefined criteria such as adherence to scripts, tone of voice, problem resolution, and overall customer satisfaction.
3. Feedback Provision: Providing constructive feedback to customer service representatives to improve their performance.
4. Reporting: Compiling and analyzing data to identify trends, areas for improvement, and training needs.
5. Training Support: Assisting in the development of training materials or sessions based on common issues or skill gaps identified during call assessments.
6. Compliance Checks: Ensuring that calls comply with legal and regulatory standards. ### Skills and Qualifications

1. Attention to Detail: Ability to notice small discrepancies and areas for improvement in call interactions.
2. Analytical Skills: Capability to analyze call data and identify patterns or trends.
3. Communication Skills: Proficiency in providing clear, constructive feedback to customer service representatives.
4. Familiarity with CRM Software: Experience with customer relationship management (CRM) systems and quality monitoring tools.
5. Experience in Customer Service: Previous experience in customer service roles can be beneficial.
6. Multilingual Abilities: Depending on the organization, proficiency in multiple languages might be required.

HR Kalyani - 9370542352

• It is a Full Time टेलिसेल्स / टेलिमार्केटिंग job for candidates with 0 - 2 years of experience.

More about this Senior Telesales Executive job

1. What is the eligibility criteria to apply for this Senior Telesales Executive job?
   Ans: The candidate should be ग्रेजुएट आणि त्याहून अधिक and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹16000 - ₹22000 दरमहा + इनसेन्टिव्ज that depends on your interview. It's a फुल टाईम job in Bangalore.
3. How many working days are there for this Senior Telesales Executive job?
   Ans: This Senior Telesales Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Senior Telesales Executive job?
   Ans: No, there is no fee applicable for applying this Senior Telesales Executive job and during the employment with the company, i.e., SUBHADRA JOBS CONSULTANCY.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Senior Telesales Executive role?
   Ans: There is an immediate opening of 30 Senior Telesales Executive at SUBHADRA JOBS CONSULTANCY
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this टेलिसेल्स / टेलिमार्केटिंग job.
8. What are the timings of this Senior Telesales Executive job?
   Ans: This Senior Telesales Executive job has Day Shift.