Tele calling

Job Summary:

We are looking for a dedicated and customer-focused Inbound Telecaller to handle incoming calls from customers, address their inquiries, provide product or service information, and ensure excellent customer satisfaction. The ideal candidate should have strong communication skills, problem-solving abilities, and a customer-centric approach.

Key Responsibilities:

• Answer incoming calls from customers and respond to their queries in a professional manner.

• Provide information about products, services, pricing, and company policies.

• Handle customer complaints, resolve issues, or escalate to the appropriate department.

• Maintain accurate records of customer interactions in the system.

• Follow communication scripts and guidelines to ensure a consistent customer experience.

• Identify customer needs and suggest relevant products or services (if applicable).

• Work closely with the sales and support teams to improve customer satisfaction.

• Meet daily, weekly, or monthly call handling and resolution targets.

• Stay updated on company offerings and industry trends.

Requirements:

• High school diploma or equivalent; a degree in any field is a plus.

• Proven experience in a customer service or telecalling role (preferred but not mandatory).

• Excellent verbal communication skills in [fluent english].

• Ability to handle stressful situations with patience and empathy.

• Basic computer skills and familiarity with CRM software.

• Strong problem-solving and multitasking abilities.
  

• Office time 11:00 am to 07:00 pm

More about this Tele calling job

1. What is the eligibility criteria to apply for this Tele calling job?
   Ans: The candidate should be ग्रेजुएट आणि त्याहून अधिक and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 दरमहा that depends on your interview. It's a फुल टाईम job in Nashik.
3. How many working days are there for this Tele calling job?
   Ans: This Tele calling job will have 5 working days.
4. Are there any charges applicable while applying or joining this Tele calling job?
   Ans: No, there is no fee applicable for applying this Tele calling job and during the employment with the company, i.e., PARADIGM CONSULTANCIES.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Tele calling role?
   Ans: There is an immediate opening of 5 Tele calling at PARADIGM CONSULTANCIES
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this टेलिसेल्स / टेलिमार्केटिंग job.
8. What are the timings of this Tele calling job?
   Ans: This Tele calling job has Day Shift.