Job Title: Telecaller / Telecalling Executive
Location: Hyderabad / work from office
Job Type: Full-time
Experience: Freshers & Experienced candidates welcome
Salary: Fixed + Performance-based Incentives
We are looking for enthusiastic Telecallers to join our team and engage with potential and existing customers over the phone. If you have excellent communication skills, a persuasive attitude, and a passion for customer interaction, this is the perfect opportunity for you!
Make outbound calls to potential customers and explain our products/services
Answer incoming calls and resolve customer queries
Follow up with leads and maintain an accurate customer database
Achieve daily, weekly, and monthly targets set by the team
Provide excellent customer service and maintain a professional tone at all times
Record customer feedback and escalate issues to the concerned team when necessary
Good communication skills in [mention required languages, e.g., English, Hindi, etc.]
Basic computer knowledge and data entry skills
Ability to handle rejection and remain positive
Strong listening and problem-solving skills
Previous experience in telecalling or a similar role is a plus (not mandatory)
Attractive incentives & bonus structure
Friendly and supportive work environment
On-the-job training provided
Career growth opportunities