Job Title: Telecaller
Location: [Siliguri, West Bengal], [On-site]
Job Type: Full-Time
Experience: 0–2 years
We are looking for a motivated and enthusiastic Telecaller to join our International travel company. You will be the first point of contact for potential customers, helping them with travel inquiries, package details, and bookings.
Make outbound calls to potential customers from leads provided
Share information about travel packages, deals, and services
Understand customer needs and suggest suitable travel options
Maintain records of calls and update customer information in CRM
Follow up on leads and ensure timely communication
Achieve weekly/monthly targets and contribute to team success
Good communication and interpersonal skills
Basic knowledge of travel destinations and packages (training provided)
Ability to handle rejection and stay positive
Proficiency in Hindi and English (Regional languages a plus)
Prior experience in telecalling or sales is a bonus