Job Title: Telecaller
Location: [Thane,Mumbai]
Position Type: Full-time
Job Summary: We are looking for a highly motivated and skilled Telecaller to join our dynamic team. As a Telecaller, you will be responsible for reaching out to potential clients, explaining our services/products, and generating leads. If you are passionate about customer service and sales, this is the perfect opportunity for you.
Key Responsibilities:
Make outbound calls to potential clients or leads
Explain the products/services to prospective customers in a clear and compelling manner
Address customer inquiries and resolve issues promptly
Maintain accurate records of customer interactions in the database
Follow up on leads and schedule appointments for the sales team
Meet or exceed daily/weekly targets for call volume and conversions
Maintain a positive attitude and approach towards customers
Skills & Qualifications:
Excellent communication skills (both verbal and written)
Strong listening skills and a customer-centric approach
Ability to handle rejection and maintain a positive attitude
Previous experience in telecalling or customer service is a plus but not required
Basic computer knowledge (MS Office, CRM tools, etc.)
Salary: Competitive salary with performance-based incentives
Shift Timings: [Mention Shift Timings]
Why Join Us?
Attractive salary and incentives
Opportunity for career growth and development
Positive work environment
Training and support to help you succeed
If you are ready to take on this exciting role, please apply now and become part of our growing team!