Job Title: General Manager – Hotel Operations
Location: Jim Corbett, Uttarakhand
Salary: ₹30,000 – ₹40,000 per month
Job Type: Full-time
Nestled in the lush greenery of Jim Corbett, our boutique hotel offers a peaceful escape for nature lovers and adventure seekers alike. We're looking for a hands-on and experienced General Manager to take charge of the entire property and deliver exceptional guest experiences.
As General Manager, you will be responsible for the overall management of hotel operations, ensuring excellence in service delivery, team performance, and guest satisfaction. You’ll play a key role in maintaining the hotel's reputation, optimizing resources, and driving revenue growth.
Oversee all departments including Front Office, Housekeeping, F&B, Kitchen, and Maintenance.
Manage staff schedules, training, and daily operations to ensure high service standards.
Handle guest relations, resolve complaints, and maintain strong guest satisfaction scores.
Monitor daily revenue, budgets, and expenses; ensure cost control without compromising quality.
Implement hotel policies, SOPs, and ensure compliance with health and safety standards.
Coordinate with travel agents, tour operators, and booking platforms to boost occupancy.
Supervise inventory management, procurement, and vendor relationships.
Report directly to the property owner or head office with regular updates on operations and performance.