We are looking for a dynamic and experienced professional to join our team as a Senior Manager – Last Mile Operations. The ideal candidate will have hands-on experience in managing large-scale last-mile delivery operations and a proven ability to lead high-performing teams. This role requires flexibility to relocate across various branches within West Bengal.
Key Responsibilities:
Oversee and manage end-to-end last-mile delivery operations to ensure timely and accurate deliveries.
Lead, mentor, and supervise a team of 40–50 field and operations staff.
Monitor delivery performance using key metrics and KPIs, and take corrective action when necessary.
Manage budgets, allocate resources effectively, and ensure cost optimization across operations.
Preferred Experience:
Minimum of 1year experience in last-mile logistics, preferably in companies such as Amazon, Xpressbees, Delhivery, Ecom Express, Shadowfax, etc.
Prior experience in a supervisory or managerial role within the logistics/e-commerce sector is highly desirable.
Qualifications:
Strong proficiency in Microsoft Excel and other basic reporting tools.
Proven leadership skills with experience managing large teams.
Strong analytical, problem-solving, and decision-making abilities.
Excellent communication and interpersonal skills.
Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a related field is preferred.