Job description
Position: - Store Incharge & Store Supervisor
Role & responsibilities
Responsible for driving end to end store operations i.e., Receiving, Inventory, Outbound & Returns.
Manage a team of up to 150-200 store staff & 50-100 delivery boys with training & delegation of Work, Planning Roasters etc.
Mentor and ensure the team provides superior Customer Service/ experience (customer service).
Ensure SLAs Adherence & responsibility for Store Metrics.
Adhere to the SOP, check list, and processes defined, follow the mandatory registers and records maintenance.
Maintaining quality standards as per the Company defined standards.
Preferred candidate profile
Strong Knowledge of Inventory management (Inward, Outward, Write off, Cycle count etc.) in F&V / FMCG category.
Should have experience of managing a team size of minimum 100 store employees.
Should have good communication skills (English, Bengali & Hindi).
Only from Large format Retail/ FMCG/ E-Commerce
Good in Communication & Presentable.
Minimum Experience required 4 Years (Store Incharge).
Minimum Experience required 2 Years (Store Supervisor).
Willing and ready to relocate to Kolkata.
Immediate joiners.
Note:
1. Only RETAIL/ FMCG/ E-COMMERCE can apply or come for walk-ins.
2. 2 wheeler mandatory
3. Candidate must be Graduate. 10+2 minimum
4. Willing to work in any shift - Morning, Day, night
5. Willing to work at any location in North,central,south Kolkata, Howrah
Role: Shift Supervisor
Industry Type: Internet (E-Commerce)
Department: Merchandising, Retail & eCommerce
Employment Type: Full Time, Permanent
Role Category: Retail Store Operations
Education
UG: Any Graduate ( HS CAN ALSO APPLY )