Front Desk Executive

Key Responsibilities:

• Greet and assist patients, caregivers, and visitors courteously at the center.

• Register patients accurately in the system, ensuring all required documents (Aadhar Card, MJPJAY card, referral letters, etc.) are collected and verified.

• Manage patient appointments and dialysis session scheduling efficiently.

• Maintain and update daily patient records, attendance logs, and consent forms.

• Coordinate with Government officials or scheme representatives for patient approvals or documentation clarifications.

• Assist patients in understanding MJPJAY scheme coverage and guide them through the process.

• Handle incoming calls, emails, and walk-in inquiries professionally.

• Maintain cleanliness and organization at the front desk/reception area.

• Support the clinical team in non-medical administrative tasks as needed.

• Generate daily, weekly, and monthly MIS reports as required.

Requirements:

• Minimum HSC (12th pass); Graduate preferred.

• 1-3 years of experience in front desk/receptionist roles, preferably in a healthcare setup.

• Familiarity with MJPJAY or other government health schemes is a strong advantage.

• Proficient in MS Office, basic data entry, and using online portals.

• Fluency in Marathi, Hindi, and English is essential.

• Excellent communication, interpersonal, and coordination skills.

• Empathy, patience, and professionalism in dealing with patients and their families.

Work Hours:

Full-time, rotational shifts (Morning/Afternoon)
May include working on weekends and public holidays on a rotation basis.

Why Join Us?

Be a part of a purpose-driven healthcare organization that’s changing lives every day. We value compassion, reliability, and service excellence—especially for patients from underserved backgrounds.

• It is a Full Time Receptionist job for candidates with 0 - 5 years of experience.

More about this Front Desk Executive job

1. What is the eligibility criteria to apply for this Front Desk Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹20000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Front Desk Executive job?
   Ans: This Front Desk Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Front Desk Executive job?
   Ans: No, there is no fee applicable for applying this Front Desk Executive job and during the employment with the company, i.e., AKC.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Front Desk Executive role?
   Ans: There is an immediate opening of 2 Front Desk Executive at AKC
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Receptionist job.
8. What are the timings of this Front Desk Executive job?
   Ans: This Front Desk Executive job has 09:00 AM - 06:00 PM timing.