We are looking for Front Office Executive(male and Female) for prayagraj
Roles and Responsibilities
Manage front office operations, ensuring seamless guest check-in/check-out processes.
Handle guest complaints and feedback, resolving issues promptly and professionally.
Maintain accurate records of hotel transactions, including room assignments, billing, and inventory management.
Develop strong relationships with guests through personalized service and attention to their needs.
Collaborate with other departments (e.g., housekeeping, maintenance) to ensure smooth hotel operations.
Can oversee booking, booking platform software, reply mails, answer booking related calls throughout day properly in Hindi & English
Desired Candidate Profile
3-8 years of experience in a similar role
Bachelor's degree in Hotel Management (BHM or B.A).
Strong knowledge of Front Office Management principles and practices.
Excellent communication skills for effective guest interaction.
Preferred married
Interested candidate may apply at hr@ashirbadmail.com or whatsapp their cv on 9212360203