Front Desk Operations and Admin

All Education levels

All genders

09:00 AM - 06:00 PM | 6 days working

Job Benefits: PF

Front Desk Management:

o Greet and welcome visitors in a professional and friendly manner.

o Answer, screen, and forward incoming phone calls.

o Maintain the reception area, ensuring it is tidy and presentable.

o Manage the visitor logbook and issue visitor badges.

2. Administrative Support:

o Provide administrative support to the operations team and other departments as needed.

o Manage calendars and schedule appointments and meetings.

o Prepare and distribute correspondence, memos, and forms.

o Assist in the preparation of regularly scheduled reports.

o Monitor office supplies and place orders when necessary.

o Coordinate with vendors and service providers.

3. Customer Service:

o Handle customer inquiries and provide information about company products or services.

o Address and resolve customer complaints in a professional manner.

o Ensure customer satisfaction by providing high-quality service.

4. Record Keeping:

o Maintain accurate records of office activities and operations.

o Organize and maintain files and databases in a confidential manner.

o Update and maintain office policies and procedures.

5. Event Coordination:

o Assist in planning and organizing company events, meetings, and conferences.

o Coordinate logistics for meetings, including room setup, catering, and equipment.

Qualifications:

· Education: Any Graduate

· Experience: Minimum of 2 years of experience in a similar role, preferably in operations or administrative support.

· Skills:

o Excellent verbal and written communication skills.

o Strong organizational and multitasking abilities.

o Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

o Ability to handle sensitive and confidential information with discretion.

o Customer service-oriented with a professional demeanor.

o Strong problem-solving skills and attention to detail.