Front Desk Receptionist

Job Summary:

We are seeking a courteous, enthusiastic, and customer-focused Hotel Receptionist to be the face of our hotel. You will be responsible for welcoming guests, managing reservations, handling check-in and check-out processes, and providing a memorable guest experience from arrival to departure.

Key Responsibilities:

• Greet guests upon arrival with a warm and welcoming attitude

• Perform check-in and check-out procedures efficiently and accurately

• Manage room reservations via phone, email, and online booking platforms

• Provide information about the hotel, available rooms, rates, and amenities

• Handle guest queries, requests, and complaints professionally and promptly

• Coordinate with housekeeping and maintenance for room readiness and guest needs

• Maintain accurate guest records and payments using hotel management software (e.g., IDS, Opera, or PMS)

• Process transactions (cash, credit card, etc.) and prepare bills

• Maintain the front desk area in a neat and organized manner

• Promote hotel services, upgrades, and special offers

• Liaise with other departments to ensure guest satisfaction

Requirements:

• Previous experience as a receptionist or in the hospitality industry preferred

• Excellent communication and interpersonal skills

• Familiarity with hotel management systems (PMS) is a plus

• Fluency in English and local languages; knowledge of other languages is a bonus

• Pleasant personality, well-groomed, and confident

• Ability to work in shifts, including weekends and holidays

• High school diploma or degree in hospitality or a related field

• It is a Full Time Receptionist job for candidates with 6 months - 1 years of experience.

More about this Front Desk Receptionist job

1. What is the eligibility criteria to apply for this Front Desk Receptionist job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹15000 per month that depends on your interview. It's a Full Time job in Surat.
3. How many working days are there for this Front Desk Receptionist job?
   Ans: This Front Desk Receptionist job will have 6 working days.
4. Are there any charges applicable while applying or joining this Front Desk Receptionist job?
   Ans: No, there is no fee applicable for applying this Front Desk Receptionist job and during the employment with the company, i.e., CENTRAL BEACON HOTEL.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Front Desk Receptionist role?
   Ans: There is an immediate opening of 2 Front Desk Receptionist at CENTRAL BEACON HOTEL
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Receptionist job.
8. What are the timings of this Front Desk Receptionist job?
   Ans: This Front Desk Receptionist job has 09:00 AM - 06:00 PM timing.