Greet guests warmly and make them feel welcome.
Manage guest reservations and walk-ins using the restaurant's reservation system.
Assign tables and coordinate with the service team to ensure timely seating.
Maintain a neat, organized, and presentable front desk and reception area.
Provide guests with information about the restaurant concept, menu, and teas.
Handle guest inquiries and special requests with a friendly and professional attitude.
Maintain guest waitlists during busy hours and communicate wait times effectively.
Assist in upholding hygiene and cleanliness standards in the reception area.
Coordinate with the kitchen and service staff to manage guest expectations during peak hours.