1. Greet guests warmly upon arrival, assisting them with the check-in/check-out process.
2. Respond to guest inquiries about hotel services, local attractions, and other information.
3. Assist in managing room reservations and ensure all booking details are accurate.
4. Coordinate with other departments to meet guest needs, such as special requests or room service.
5. Handle guest payments and maintain accurate records of transactions.
6. Ensure the front desk area is always well-organized and presentable.
7. Take on additional responsibilities as required by the Front Office Manager or senior staff, demonstrating flexibility and commitment to exceptional service.