Front Office Receptionist

Front Office Management

• Welcome visitors/guests visiting RO AP and facilitate excellent services to them in a friendly and professional way.

• Guide the visitors to the respective department after confirmation of their appointment with the department.

• Issue access cards to the visitors for entry to the respective departments, ensure that they leave after meeting their purpose after the submission of access card at the Front Office.

• Update and maintain visitor data in the Visitor Management Software and Visitor’s log.

• Telephone operations – attend calls, make calls, transfer calls, pass messages to the respective person in a professional manner.

• Maintain log book of calls, telephone bills, courier, vehicle and movement registers.

• Provide Wi-Fi password to the guests and inmates upon the instructions from the Management.

• Coordinate seating arrangements in the reception/waiting room in case of interviews, by cross checking the occupancy at HR reception.

HR Activities

• Coordination in Interview Process.

• Supporting function for HR.

VIP Visit

• Pre plan and execute VIP guest management and notify check-in to alert hosts and other relevant personnel of the visitor’s arrival.

• Make sure the VIP lounge in the Reception is cleaned and maintained and ensure the guests aren’t waiting for long.

• VIPs visit without notice has to be informed with the respective authority and should be handled quickly with courtesy by arranging a lounge.

• VIPs/Visitors need to be accompanied to the respective department for providing direction as per the instruction.

Calls

• Handle inbound and outbound calls in a friendly and cordial manner.

• Address the inbound calls and transfer to the right person in MHQ.

• Make outbound calls to connect internal or external people as per the requests received from senior management in MHQ.

• Update and maintain the telephone directory.

Internal process

• Ensure that all activities are carried out as per the Standard Operating Procedures in the section.

• Prepare regular and ad-hoc reports as & when required within specified time period.

• It is a Full Time Receptionist job for candidates with 0 - 5 years of experience.

More about this Front Office Receptionist job

1. What is the eligibility criteria to apply for this Front Office Receptionist job?
   Ans: The candidate should be Graduate and above and above with 0 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹35000 per month that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Front Office Receptionist job?
   Ans: This Front Office Receptionist job will have 5 working days.
4. Are there any charges applicable while applying or joining this Front Office Receptionist job?
   Ans: No, there is no fee applicable for applying this Front Office Receptionist job and during the employment with the company, i.e., MALABAR GROUP.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Front Office Receptionist role?
   Ans: There is an immediate opening of 2 Front Office Receptionist at MALABAR GROUP
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Receptionist job.
8. What are the timings of this Front Office Receptionist job?
   Ans: This Front Office Receptionist job has 09:30 AM - 06:30 PM timing.