We are hiring a friendly and enthusiastic Guest Relation Executive for our Game Zone. You will be responsible for creating a welcoming environment, assisting guests throughout their visit, and ensuring a memorable and enjoyable experience.
Job Location:4th floor ,102, PNR Felicity mall, 2B, Haralur Main Rd, Reliable Tranquil Layout, Bengaluru, Karnataka 560102
Greet guests warmly and assist them with queries and game selection.
Provide information about games, offers, and promotions.
Ensure high levels of customer satisfaction by offering excellent service.
Handle guest feedback and resolve minor complaints promptly.
Assist in managing queues, crowd flow, and seating/waiting areas.
Coordinate with the front desk and game staff for smooth operations.
Promote loyalty programs or memberships (if applicable).
Maintain a cheerful and approachable attitude at all times.
0 to 3 years of experience in customer service, hospitality, or a similar role (freshers welcome).
Strong communication and interpersonal skills.
Pleasant personality with a customer-first attitude.
Basic knowledge of games or a willingness to learn quickly.
Ability to handle children and families in a busy environment.
Ready to work in shifts, weekends, and public holidays.